Please note: providing VyprVPN app logs to support does not interfere with VyprVPN's no-log status. Your connection is still fully private when connected to VyprVPN.
Please use the steps below to provide VyprVPN application logs to our support team.
Windows/Mac/iOS/Android:
- Select the Menu (Three Horizontal Lines) icon in the upper left corner.
- Select Support
- Select Contact Support
- Type a description of the issue you are experiencing
- Make sure the Include Support Log box is checked
- Select Send to Support
If you need any further assistance, please contact our 24/7 Customer Success Team, who would be glad to assist.