Airports, coffee shops, restaurants, hotels, and many other public WiFi locations will require users to navigate through a sign-in page (or "splash" page) as soon as you are connected to that location's Wi-Fi signal.
These "captive portal" systems work by routing all Web traffic to that one page until the user clicks through. Also note, these connection events are device-specific, so this will need to be performed on each device you wish to gain internet access with.
While every public Wi-Fi location has it's own guidelines and sign-in page, in most cases, you can follow the steps below to complete the sign-in process:
- Connect to the public location's Wi-Fi.
- Launch your browser and attempt to navigate to any website, you will then be redirected to the sign-in page.
- Follow the sign-in process and acknowledge the TOS on the sign-in page (some locations may require that you register for an account with them before you are allowed internet access).
- Once you have completed the sign-in page, you should then be able to connect to VyprVPN.
Note: If you are having issues completing a public Wi-Fi location's sign-in page or registration process, you will need to speak with a representative from the organization which manages the Wi-Fi network.
If you need any further assistance, please contact our 24/7 Customer Success Team, who would be glad to assist.