If you are having issues connecting from China, it’s highly recommended to use Chameleon protocol on Windows, macOS, Android, and iOS. If you still have trouble trying to connect after switching to Chameleon, please try setting a manual port in the range of 15001-16000.
For the most up to date information, please go to our Service Status page.
Apple informed Golden Frog on July 28, 2017, that the VyprVPN iOS app will be removed from the China App Store. To download the VyprVPN iOS app please follow the instructions here.
Here are a few tips that will help you successfully connect:
- Uninstall and reinstall VyprVPN app
- Restart VyprVPN
- Refresh the server list
- Manually choose any of the following servers: Australia (Perth), South Korea, Japan, Los Angeles, Austin, or Hong Kong. They are likely connectable even with high ping or without a ping.
There are a lot of complexities involved in accessing an unrestricted Internet from China, and we want to provide some additional tips on how to access our website and get connected from China. If you’re having trouble, try the following.
Access Our Mirror Websites
Although we are able to consistently maintain services, we cannot always keep our VyprVPN website unblocked in the country. To improve access, we have mirrored our site. Our main website https://www.vyprvpn.com/ can be accessed and used in China at the following URL:
Please note: Due to the technology we used for this website, it currently can only be accessed via the following browsers: Chrome, Firefox, Safari, Edge, Internet Explorer, or Opera.
Download The App Before You Leave For China
Downloading the app before you go will allow you access to VyprVPN and related services when you arrive, without having to worry about blocks.
VyprVPN App Downloads
If you need any further assistance, please contact our 24/7 Customer Success Team, who would be glad to assist.