If you wish to obtain a refund due to any issue or issues you might be having with your VyprVPN service or account, our support team would be happy to provide any assistance we can to help resolve the issue. Please contact support if you require assistance with your VyprVPN service or account.
If you don't wish to troubleshoot, or if you need to obtain a refund for a different reason, then you will need to contact your bank to request a refund. Unfortunately we are not able to provide refunds from our side for payments that were made using SEPA.
For more information on SEPA refunds and customer protection, please visit GoCardless's SEPA Direct Debit customer protection page.
If you need any further assistance, please contact our 24/7 Customer Success Team, who would be glad to assist.